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616
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1
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2
Replies

Missing the Call Me option

Udi Burg
Beginner
Beginner

Hi,

Created new free account, add all details include phone number but the “call me” option that I have on another account is missing on the new account.
How o solve it?

1 Accepted Solution

Accepted Solutions

raphka
Cisco Employee
Cisco Employee

Hi Udi, Welcome to the Duo Community!.

As per the editions and pricing page: Pricing | Duo Security
“Self-service subscription and Duo Free customers that want to enable MFA using phone callback should contact support.”

Please reach out to Duo Support who will be able to assist you in this matter.

View solution in original post

2 Replies 2

raphka
Cisco Employee
Cisco Employee

Hi Udi, Welcome to the Duo Community!.

As per the editions and pricing page: Pricing | Duo Security
“Self-service subscription and Duo Free customers that want to enable MFA using phone callback should contact support.”

Please reach out to Duo Support who will be able to assist you in this matter.

Hi raphka,

Thank you.

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