Probably you have an appliance that was not re-imaged with 3.3.3 CD, where SNMP was introduced and to have SNMP option, it was necessary to re-image. And you made all the remote upgrades and reached from 3.x to version 4.1.4.13.3 on your ACS SE.
To get this option,
- Take a backup of the database
- re-image ACS SE with 4.1.1.x recovery Cd for the appropriate platform, and then upgrade it to version 4.1.4, and then apply patch 3
- Restore the backup
Regards,
Prem
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