Cisco ISE deployment - internal user error

[Marco Serato]

Hello Community,

we use Cisco ISE 2.2.

We have the problem that our created internal are in ISE deployment are function for ISE01, but ISE02 Authentication failed,

The ISE01 is the Primary. Internal authentication passed. ISE02 is the Secondary. Authentication failed. In my opinion the Primary sync all Information to the secondary, so the internal database should be the same.

Did anybody know this effect?

Marco

[hslai]

Please check the deployment page and ensure they are in-sync. It would be good to perform a manual sync. If that still does not resolve the issue, de-register the 2nd ISE node to check the policies. Afterwards, re-register it back to the deployment.