Restore Backup on ACS 4.2.0.124 for Windows

[harshal.shahane]

Hello,

As per the Migration Guide I have taken the backup of an existing ACS 4.2.0.124 server (Appliance). While trying to restore backup on the Migration machine (ACS 4.2.0.124 for Windows)  I am unable to see the Directory box from where I can select the backup file to be restored.

Could you please give any suggestion on the same.

Regards,

Harshal

[Javier Henderson]

Harshal,

Can you please post a screenshot showing this problem? Also, what browser are you using?

Javier Henderson

Cisco Systems

[harshal.shahane]

Hello Javier, Thank you for your quick response, Currently I am using Google chrome version 47.0.2526.106. And, also you can find the attached screenshot.

[Jatin Katyal · Accepted solution]

Make sure your java is updated. Also try to use firefox just to rule out browser issue.

- Jatin

[harshal.shahane]

Thank you Jatin, as you suggested it was a Java Plugin Issue.

[Jatin Katyal]

Thanks for the update. Keep posting :)