09-05-2023 11:09 PM
If I go to https://radkit.cisco.com/ then to Documentation, log in with my CCO Account and then on one of the Documentation Pages click on a link for a Video I always get a AccessDenied error message.
I tried with latest Chrome, Firefox, Edge.
I tried also with incognito mode.
Is this for Cisco employees only?
Solved! Go to Solution.
09-06-2023 01:49 AM
Hello Robert! I have already fixed the issue, it was oversight on our side. The videos are restricted with SSO, so now if you're already authenticated it should work without issues. It may require "Disabling cache" in your browser. Let me know if you still experience it.
09-06-2023 01:12 AM
Hi Robert - will review and get back to you - experiencing the same error.
Thanks
Ullie
09-06-2023 01:49 AM
Hello Robert! I have already fixed the issue, it was oversight on our side. The videos are restricted with SSO, so now if you're already authenticated it should work without issues. It may require "Disabling cache" in your browser. Let me know if you still experience it.
09-06-2023 01:51 AM
Thanks Filip for looking into this - confirmed it's working now.
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