Hi,
I have Cisco ASA 5510 with CSC-SSM-10. ASA anti-virus service can not update the Base and Plus lisense. No Activation Code required for renewal. I go to "Administration> Product License" in the CSC SSM console and click "Check Status Online" to get the latest expiration date.In the module on the Check Status Online has reported the following error when: Base License status could not be checked because of a license server failure. "Please try again later", "Plus License status could not be checked because of a license server failure. Please try again later". UPDATE manual virus database can be seen in the latest available version, can not be upgraded because the service expired.
Please, can anyone help on this?
