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Error in creating IO file handles for job (number 3152513)

wlockwich
Level 1
Level 1

Hi All -

I am using Tidal 5.3.1.307. And the Windows agent that is running these jobs is at 3.0.2.05.

Basically the error in the subject was received when starting a particular job once it was cancelled and a couple of other different jobs a few days before. These jobs have run successfully in the past.

This particular job was running for 500+ minutes when it should run at an estimated 40 minutes. At that time it would not allow for a re-start of the job, it just stayed in a launched status.

Trying to figure out what causes this error.

Error in creating IO file handles for job 3152513

Note - from that being said we were to see 2 instances of this process running at the same time, we noticed some blocking on the DB side of things.

Trying to figure out if this is a known tidal issue or a coding issue or both.

Another side note, after cancelling the 2nd rerun attempt the following error was encountered: Error activating job, Duplicate.

When we did receive the Error creating IO file, the job did actually restart, but Tidal actually lost hooks into it and the query was still running as an orphan on the db server.

Thanks All!

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