11-27-2012 09:17 PM
Dear Cisco Support Community,
We have a SRE910 on Cisco2911 to be installed with WAAS. I have downloaded the newest package "waas-sre-installer-5.0.3a.7-k9", and extract it on FTP server.
When i issue installation command, it start with installation process. From FTP server i can see that SRE download file .sre, .header and .installer.
However the process just stop without any notification for more than one hour.
This is the last status of WAAS installation:
service-module sm1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
Module resource information:
CPU Frequency: 1865 MHz
Memory Size: 2530 MB
Disk 0 Size: 500107 MB
Disk 1 Size: 500107 MB
Disk 2 Size: 2055 MB
Install of ftp://*****:*****@10.110.110.253/waas-sre-installer-5.0.3a.7-k9/waas-accelerator-5.0.3a.7-k9.bin in progress
Install status : File waas-accelerator-5.0.3a.7-k9.bin.install.sre requested
No local partition
We have tried with other WAAS image: waas-sre-installer-4.2.3.7-k9, however it cant be installed correctly. It return error message:
Loading waas-sre-installer-4.2.3.7-k9/waas-accelerator-4.2.3.7-k9.bin.install.sre !
[OK - 1722/4096 bytes]
Welcome to the WAAS installation checking resource requirements now
Resource check complete proceeding with installation
Execution of script waas-accelerator-4.2.3.7-k9.bin.install.sre failed, installation aborted
When i abort installation and do a session to SRE, it always reboot endlessly. I am wondering if i got a hardware failure.
Please help.
BR,
Imad
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