01-12-2015 09:26 AM
Recently purchased an ASA 5512-x with FirePOWER services. I am having trouble downloading the FireSIGHT management virtual machine because it says that I need additional licensing requirements to do so. I have tried registering the Control License PAK that I received, but it asks for the License Key for the FireSIGHT Source Defense console, which I cannot download because I don't have licensing rights to that. Feel like I am in a catch-22 situation. Any suggestions? Already filed a ticket with Cisco support who keeps insisting that I give them the Model_No + MAC_ID from the source defense console. Thanks in advance for any suggestions.