Hi there,
First of all, I'm unsure whether I should place this question in here or in the small business forum - sorry for that.
Hardware:
Cisco SG350X-48
Software:
1.6.2.30018
Recently we acquired a substantial amount of Cisco SG350X devices.
From what I can read and see on the devices PnP is supported, furthermore I can setup PnP settings(https://supportforums.cisco.com/t5/small-business-support-documents/configure-the-pnp-settings-on-a-switch/ta-p/3372235)
I have done so and pre-provisioned a device in APIC-EM PnP. When creating the device, I noticed the product ID missing in APIC-EM, so I manually typed it in.
I then setup the SG350X with the PnP server details. Hereafter and I could see the SG350X and APIC-EM communicating.
However, the device ended up in the ERROR state.
2018-07-12 23:38:51 (CEST) Failed health check since device is stuck in non-terminal state RETRIEVING_PNP_PROFILE_INFO for more than threshold time: 0 hours, 16 minutes, 0 seconds
2018-07-12 23:38:49 (CEST) Received new work request from Agent while expecting work response. Retrying operation RETRIEVING_PNP_PROFILE_INFO
I looked at the communication with tcpdump and could see that APIC-EM tried to send commands which is unsupported on the SG350X ("show run | sec pnp profile" and other various commands).
It seems the device is not supported (Furthermore it is not listed at https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Plug-and-Play/release/notes/pnp-release-notes16.html
)
So, when Cisco states that "Cisco Network PnP" is supported on the switch - and APIC-EM is not working, what options do we then have?(Currently I have developed my own flask app to provision the devices with)
Are there plans to support the SG350X in APIC-EM?
