04-03-2019 12:39 PM
We are looking to install the Cisco 8851 IP Phone (CP-8851-3PCC-K9=) in a home office. The IP line is already up and running. The screen on the phone says, "network connection failure". Our IT help said we probably need a provisional URL, but the phone/internet provider says that should come from Cisco. Any suggestions to complete the installation?