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High CPU usage with Webex Teams on Mac

Jasmin.S
Level 1
Level 1

Hello,

 

I am constantly finding myself running out of laptop battery during video conferencing calls where I share my screen on the Cisco WebEx Room Kit. I am on Mojave and WebEx Teams version is 3.0.13131.0. When I share the screen the CPU usage goes high, fans starting spinning faster to a point I can't hear what the other people are saying. Battery level drops about 1% every minute.

 

When sharing a screen with Google Hangouts I experience no issues.

 

I have tried removing and re-installing WebEx Teams to no avail. I am finding myself now avoiding WebEx and using Google Hangouts.

 

Has anyone had any similar issues or knows of any workarounds?

 

Thanks

 

 

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