So I have been given the absolute run around for a month now. I have tried opening a ticket to no avail, then tried to do it through email with no response for 2 weeks. After that I called the TAC phone number and they told me they couldn't help me without a support contract and told me to go to this site. All I want is a secure updated switch for my NAS and I can't seem to make that happen. I have a Catalyst 6800IA-48TD on software version 15.0(2)EX5. I have thoroughly reviewed Cisco's security vulnerabilities policy as well as the specific ones targeting my switch and they state free upgrades are provided. I also read the EoL and it say the last day of service is 30 April 2023, so I should still be good. Can anyone give me a suggestion where to got next.
