08-24-2020 05:30 PM
I have been on calls with 2 different individuals today where they turned on their virtual backgrounds and joined into a Webex Event as a Panelist. When they joined, their video image showed only the virtual background they had selected. The person was completely lost in the image. With one, we tried repositioning in front of a blank wall and adding a light behind the laptop and there was no difference. The 2nd individual had a very busy work area behind him so the change was not an option.
Has anyone else seen this and found a successful workaround?