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Apple Keynote and Webex Meetings are not getting along

mcoble
Level 1
Level 1

I recently discovered that Webex Meetings performs poorly when I have Apple Keynote open on my MacBook Pro.

 

When Keynote is open, Webex Meetings sessions stutter, my video feed and audio is poor, video from other participants times out and is poor. If I close Keynote—voila!—the issue goes away and Webex runs smoothly. Note that this occurs simply because the Apple Keynote and Webex Meetings applications are open at the same time on my Mac. I'm not sharing Keynote, presenting with it, or anything like that. It's just running.

 

I've rebooted and I've verified that both Apple Keynote and Webex Meetings are updated to the latest versions.

 

My workaround in the meantime when I need to present is exporting the Apple Keynote presentation to a PDF. Not always ideal.

 

Is anyone else experiencing this issue? Any solutions?

 

Apple Keynote v10.3.8

Webex Meetings v40.12.5.14

MacOS v10.15.7

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