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Teams Notifications not working

maglittl
Cisco Employee
Cisco Employee

My normal "ping" for Webex Teams notifications is not working; I believe my app got automatically updated, and since then, i am getting no sounds from Teams. 

 

I have restarted my computer,  changed the notification sound, confirmed notifications are on for Webex in System Preferences (I am on a Mac), and nothing is working so far. I am getting correct sound and notifications for other apps, like Outlook, and my speaker volume is working normally.

 

i found a discussion thread about this in 2020 and people had similar problems...anyone find a solution? 

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