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Download failure - Internal error (1)

FrankH31494
Level 1
Level 1

Hello,

I'm trying to migrate a Cisco Firepower FTD 1010 from FTD to ASA. I have downloaded the asa image (cisco-asa-fp1k.9.14.2.15.SPA ) when I try to upload it to the FTD, I will get a failed message when I check the show download-task details. 

 

 Model : Cisco Firepower 1010 Threat Defense (78) Version 6.4.0 (Build 102)

 

This error happens if I try tftp, scp, ftp, and sftp. I have even tried to download via the usb port. (system is unable to see the usb drive, it's not mounted. usb drive is formated fat32)

I have opened a case with TAC about this. I currently see there is a bug CSCvn9946, but it affects the firepower 9300 series, nothing about the 1010. but the error message is the same. any suggestions would be helpful. thanks 

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn99461/?rfs=iqvred

 

 File Name: cisco-asa-fp1k.9.14.2.15.SPA:69
Protocol: Tftp
Server: 192.168.1.5
Port: 0
Userid:
Path: /c/tftp-root/asa
Downloaded Image Size (KB): 0
Time stamp: 2021-10-05T19:16:51.173
State: Failed
Status: Download failure - Internal error (1)
Transfer Rate (KB/s): 0.000000
Current Task: deleting downloadable cisco-asa-fp1k.9.14.2.15.SPA:69 on local(FSM-STAGE:sam:dme:FirmwareDownloaderDownload:DeleteLocal)

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