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"Moderate space" not showing up on Webex spaces

mm322
Level 1
Level 1

Hello,

we have a customer testing Webex app (as far as I know licenses were purchased already).

 

For some reasons they cannot get the Moderate Space feature working.

 

It simply will not show up under the space options as per Webex article:

 

https://help.webex.com/en-us/article/gw1w6c/Webex-App-|-Moderate-a-space

 

Can anyone reading this post provide details on whether this may depend on licensing / Webex version / any other tip?

 

Many thanks

Marco

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