We have seen multiple users experience an issue within the last week were incoming WebEx calls do not produce a ringer/alert sound. We confirmed multiple users are seeing this and also confirmed that the speakers selected are not muted in any way. When Test is selected under Audio>Ringers and Alerts no audio is produced. The solution at the moment is to either have the user sign out and back into WebEx or also perform a Reset Database.
Version: 42.9.0.23494
Server URL: u2c-a.wbx2.com
Please advise.
Shawn Drywa
