cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1214
Views
0
Helpful
0
Replies

After updating RV042 firmware

jpmendoza08
Level 1
Level 1

Good Day,

I have updated RV042 firmware to resolve issue on Protectlink Activation when router is restarted.

This issue has been resolved but now when we try to connect using PPTP an error pops out

Error 806. A connection between your computer and the VPN server has been established, but

the VPN connection cannot be completed. The most common cause for this is that at least one

internet  device (for example, a firewall or a router) between your computer and  the VPN server is not configured to allow Generic Routing Encapsulation  (GRE) protocol packet. Verify that protocol 47 (GRE) is allowed on all  personal firewall device or routers. If the problem persist, contact  your network administrator or Internet Service Provider (ISP) to  determine which might be blocking these packets."

Before, PPTP was working fine until we have updated our firmware. Settings were all the same since the update.

Passthroughs are Enabled

And also I just noticed recently that client that are on approved list are still blocked by Protectlink Web Protection.

Why is this happening?

I think there's a lot of bugs on this latest version (4.0.4.02-tm)

Hoping for your immediate response.

JP Mendoza

Message was edited by: Jun Perry Mendoza

0 Replies 0