09-17-2017 09:54 AM - edited 03-21-2019 10:55 AM
I have a RV320 configured with 3 gateway to gateway VPNs and I attempted to add a 4th VPN by clicking on the Add button at the bottom of the connection table on the VPN summary page. The Add button takes me to a selection of either gateway to gateway or client to gateway with 2 network images and an Add button for each. The Add button for Gateway to Gateway takes me to a Gateway to Gateway page that is blank. The Add button for Cleint to Gateway does the same. Can someone give me an idea on how to add another VPN?
I tried both Chrome and Firefox, same result. The firmware is v1.4.2.15 (2017-08-14, 15:59:13) and the PID VID is RV320-K9 V03.
09-19-2017 11:21 AM
Hello,
My name is Jonathan and I am part of Small Business here at Cisco.
I apologize for any inconvenience with this unit, please try the next steps.
-Can you do the upgrade to te same firmware version again and test
-Did you try also Internet Explorer, some cases it works even if chrome and firefox don't.
-Does it happen the same if you try to access the router with any other computer.
-Have you tried a factory reset and configure the unit again?
-If the unit keeps failing to show the information for the tunnel configuration, please try the version
1.3.2.02 and see if it helps.
Thanks.
09-19-2017 02:47 PM
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