Re: Can't ping client machines by name through WRVS4400N

tacrawford1 · ‎02-02-2011

I recently replaced an old router with a new WRVS4400N and upgraded the firmware to most recent version. Everything seems to be working except that I can't ping any of the machines attached to the router by their names like I used to. I can only ping them via their IP address. Below is an example of what the ping returns. For some reason the request is being resolved outside of my network. I'm kind of a novice with this, so it's probably something simple. I'd appreciate any ides.

C:\Users\Txxxxx>ping tactlc02

Pinging tactlc02.WRVS4400Nv2 [67.63.55.33] with 32 bytes of data:
Reply from 67.63.55.33: bytes=32 time=36ms TTL=242
Reply from 67.63.55.33: bytes=32 time=36ms TTL=242
Reply from 67.63.55.33: bytes=32 time=37ms TTL=242
Reply from 67.63.55.33: bytes=32 time=38ms TTL=242

Ping statistics for 67.63.55.33:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 38ms, Average = 36ms

thesocialtechie · ‎02-03-2011

Hello Terry,

According to the product user guide, http://www.cisco.com/en/US/docs/routers/csbr/wrvs4400n/administration/guide/WVRS4400N_Admin_Guide_v2.pdf, you can only perform the PIng test using device IP addresses. Hope that helps!

Yours,

TST

tacrawford1 · ‎02-03-2011

Ah, I see didn't explain my problem accurately. I am not trying to perform the ping operation from the router. I am actually trying to ping one PC from another PC. I had no problems with this before I replaced my old router with this one. So if from PC xxxTLC03 I want to ping PC xxxtlc02, I would like to just specify xxxtlc02 instead of 192.168.102. Pinging isn't really my only problem. I want to be able to refer to name instead of the IP for other items also. I just need to understand why the IP isn't being automatically resolved anymore.

DHCP Active IP TableDHCP Server IP Address: 192.168.1.1

Client Host Name IP Address MAC Address Expires

xxxTLC03 192.168.1.100 00:24:E8:2A:F4:9D 52765

xxx01 192.168.1.101 0C:EE:E6:C4:30:0D 48692

xxxtlc02 192.168.1.102 00:11:11:70:24:25 72503

xxx03 192.168.1.105 00:40:CA:91:90:A6 69293

xxx05 192.168.1.106 70:F1:A1:29:9C:39 81283

HPL7590 192.168.1.11 00:21:5A:06:71:E8 -

xxxFILSVR02 192.168.1.12 00:D0:B8:0D:C4:83 -

xxxFILSVR01 192.168.1.13 00:10:75:05:C7:DD -

tacrawford1 · ‎02-05-2011

I think I understand part of why I am having this problem. The DHCP server in the router is adding WRVS4400Nv2 as a DNS suffix search list to all of the machines it assigns an IP address to. So when I ping xxxtac02, it looks for xxxtac002.WRVS4400Nv2 and it's finding WRVS4400Nv2 outside of my network.

Is there anyway to configure the router to stop adding that DNS suffix search list?