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Cisco callmanager config- Reg

unitysupport
Level 1
Level 1

Hi,

I have configured the Cisco 2821 Router with call manager express 4.2 (with PRI Voice)

I have a problem two problem now.

1. when i called from out side to this PRI line. It takes more time to ring the extensions

2.It has totally 7 digit number (XXXXYYY). When i dial the first 4 digit, i get the encage tone from out side. So our customer feel that , this line is dead.

Please give some idea to resolve this problem.

Have a nice day...

Regards,

Sampathkumar.R

1 Reply 1

cindy toy
Level 7
Level 7

Hi Sampathkumar.R,

Thank you for your question.  This community is for Cisco Small Business products and your question is in reference to a Cisco Elite/Classic product.  Please post your question in the Cisco NetPro forums located here: http://forums.cisco.com/eforum/servlet/NetProf?page=main  This forum has subject matter experts on Cisco Elite/Classic products that may be able to answer your question.

Regards,

Cindy Toy

Cisco Small Business Support

Community Manager

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!