Cisco Router 2911

[gmagnani1]

My name is Gabriel and I have a quick question about the 2911 Routers.

I was recently tasked with setting multiple routers to their default factory setting, 

however one router in particular won't respond. 

The router simply turns on and returns the ♦ character. 

What can I do to bypass this, if I can. 

Sincerely Gabriel

[Philip D'Ath]

This is via the console port, correct?

Try different baud rates. On your terminal program.

[gmagnani1]

Thanks for responding!

unfortunately your suggestions didn't work with the router. Yes, I'm using the console port. 

After trying each of the different baud rates I still did not receive a response from the router. 

The only baud rate that seems to work is the 9600, but even with this rate I only receive ♦ as a response.

my terminal settings are as follows

• 9600 baud rate (I've tried the other rates as well)
• no parity
• 8 data bits
• 1 stop bit
• no flow control

What else can I do? 

[Philip D'Ath]

How confident are you that this router actually works - and isn't defective?