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Cisco RV320 VPN Issues

Edward.Bader
Level 1
Level 1

Hey guys so I currently have two RV320s connected at two offices.

 

I've had a VPN tunnel running for a few days between each site for a phone system to work. But it crashed, and now it won't reconnect from either site. I've recreated each tunnel, and I've called the ISP where they've said it had no change on their side. So I'm kind of stumped on why the VPN won't reconnect. Also the firmware is the same on both devices, and no sub table contains that same IP config that the other one shares. I'm at a loss for why it's not working.

2 Replies 2

ktonev
Cisco Employee
Cisco Employee

Hi,

Do you have ISP modems in front of the RV320s? If yes, have you tried to reboot them as well?

Hello Cisco Tech Support,

Yes I have tried resetting both. The ISP we currently are working with
has already gone through and setup the ISP Router/Modem to bridge to my
RV320s that I have setup at each site. Currently working with the ISP I
was able a week ago to make a VPN tunnel work between each location. But
after the weekend I was no longer able to reconnect those VPN tunnels.
I've reset both RV320's at each site. I've reinstalled the same Firmware
(Most up to date) on both devices, and I've changed the different
security issues at both sites with no fix.