Cisco RV340 Router - Keeps resetting on it's own.

[varunoberoi]

I recently bought this router for a new office and immediately updated the firmware to the latest available. Which is 1.0.03.17

A single WAN using PPPOE connection.

A single VLAN 192.168.1.x.

My problem is, the router keeps resetting itself and someone has to go back into the web portal and input the WAN settings to get the internet working. This happens sometimes in a few hours, sometimes in two days. But in the last month, this has happened about 10 times.

[marce1000]

 Ref : https://www.cisco.com/c/en/us/support/docs/smb/routers/cisco-rv-series-small-business-routers/smb5416-configure-system-log-settings-on-the-rv34x-series-router.html

 Configure a  syslog-server for the device with logging level 'notification'  - examine logs when the device resets, see if you can find something useful

 M.

[varunoberoi]

I didn't try with the server yet. But I did switch on logging. But since the whole problem is about the router resetting, the log disappears.

Would setting up syslog-server help in getting a persisted log?

[marce1000]

 - Yes , by definition, because the logs can then be 1) kept and 2) reviewed at all times, including the problematic ones.

 M.

[AlKor · Accepted solution]

Update router FW to 1.0.03.18 then re-check

[varunoberoi]

Yup. Just saw a new update available. Have updated and also switched on logs.

[varunoberoi]

After the update the issue so far seems to be resolved. I will re-confirm in a couple of weeks.