Cisco Small Business Router RV345P Unable to Disable Remote Management

[Rymertech]

Hello All,

We recently deployed 2 Cisco Small Business VPN Routers RV345P. So Far we haven't been able to disable outside remote management, We have disabled the remote access management under the basic firewall settings, and we are still able to access the router login from the outside. I'm on Firmware Version 1.0.3.15. 

Has anyone ran into this yet? We cannot have remote management enabled for any reason as per our clients needs. If any of you have seen this issue please let us know what you think. 

Thanks!

[mumagraw]

Hi,

My name is Mumal Agrawal and I'm from cisco Small Business TAC.

Please note that the latest firmware for RV345P is 1.0.03.17. Kindly update the firmware to the latest from the below mentioned link: 

https://www.cisco.com/c/en/us/support/routers/rv345p-dual-gigabit-wan-poe-vpn-router/model.html#~tab-downloads

Also, to Disable Remote Management, please follow the steps mentioned in the link below:

https://www.cisco.com/c/en/us/support/docs/smb/routers/cisco-rv-series-small-business-routers/smb5399-configure-basic-firewall-settings-on-the-rv34x-series-router.html

If the problem still occurs, kindly call our frontline number (https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html) and get new Service Request opened with cisco. We will more than happy to assist you.

Regards

-Mumal Agrawal