Failure updating to firmware RV0XX-v4.0.4.02-tm-20110704-code.bin

[J14774463]

Hello i just updated my RV042 to the firmware RV0XX-v4.0.4.02-tm-20110704-code.bin and now im having this error every time that i try to logon in the router, any idea?

404 Not Found

The requested server-side-includes filename, /usr/local/EasyAccess/www/htdocs/default.htm, does not seem to exist.

thanks

[linksysinfo]

Clear your browsers cache

Sent from Cisco Technical Support iPad App

[Daniel Hoegele]

Same problem here. Clearing the browser cache did not work. I tried IE9 and FF6.

Router is up and running (PPoE and VPN) but i can't access the web management anymore

Any Ideas?

[J14774463]

Hello

I kinda fixed the problem, this is what I did:

Before the upgrade I did the copy of the configuration from startup to mirror so I reseted the router to the fabric configuration using the back little button and everything fixed.

After the reset I just restored the config coping the mirror to the startup

Right now I can access the router and I'm doing tests to be sure thayer everything is ok

[Daniel Hoegele]

Thanks for your reply. A simple cold restart solved the problem...

[mark.fogarty]

hi. i just got a new rv042 v3. it came with the 4.0.2.8 firmware so i immediately tried to update to the latest (4.0.4.2). it seemed to start ok, i got the smoked glass overlay with the sideways green barber pole, but that was the last thing that happened. it's been about an hour now and the screen still looks the same. when you updated firmware did it ever complete and display some kind of success page or go back to the web mgmt interface? if so, how long did it take? i really don't want to interrupt it if it's still running, but it seems like it should be done in an hour.

thanks,

mf

[mpyhala]

Hi Mark,

Thank you for posting. If the firmware upgrade failed, try the RV0xxV3_FirmwareRescueUtility_v4.0.0.7.zip

You can find it here:

http://www.cisco.com/cisco/software/release.html?mdfid=282414010&softwareid=282465800&release=4.0.0.7&relind=AVAILABLE&rellifecycle=&reltype=latest

[mark.fogarty]

it never did give me any indication that it had completed or succeeded, but after about 90 minutes i cycled power and it came up fine. still doesn't work with firefox but i expected that. thanks for your help.

mf

[mahan-sasani]

Hello,

I have the same error as well, I update my router firmware RV042G to RV0XX_v4.2.3.10_20191004-code.bin.

After update I couldn't access via web and i get this error "

404 Not Found

The requested server-side-includes filename, /usr/local/EasyAccess/www/htdocs/default.htm, does not seem to exist. "