08-22-2016 11:46 AM
Hi,
We have purchased two RV325 recently to connect our two offices. We have configured the gateway to gateway and the two of them are connected. I can ping and get into the router from each side but not to the other computers and other devices. Are there something else i need to do after configuring the Gateway to gateway? Thanks.
08-22-2016 03:43 PM
Hello, my name is Jonathan and i am one of the Engineers here at Cisco Small Business, i apologize for the long delay in answering your question. I would like to check something.
what is the firmware version on the units?
based on your note, the routers can ping each other meaning that 192.168.1.1 can ping to the 192.168.10.1 with no issues?
have you tested with a ping from the diagnostics in the switch to the remote Lan?, let's say that we ping from the router 192.168.1.1 in the diagnostic filed to the 192.168.10.x host in the remote network
have you tried by turning off the firewall from both ends of the tunnel? if not please give it a try,
if you are still facing issues with this, after the steps i recommended please feel free to call us back at 1-866-606-1866 to open case up and determine the root cause. thanks
08-26-2016 01:48 PM
Hi, Have you got your problem solved? Thanks!
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