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RV-160W wireless disconnections

briancv
Level 1
Level 1

Our office's RV-160W router is disconnecting wifi at various times. When this starting happening and becomes noticeable for the connected clients, they may end up restarting the router which generally seems to resolve the problem. This happens maybe once every two weeks.

 

We are using both 5GHz and 2.4GHz bands with 2 SSID's.

 

Firmware is 1.0.00.17. It was still happening before on the previous version.

 

Are there any suggestions for finding the cause of the problem? The logs look similar to the following:

......
2020-May-14, 07:57:32 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:54:24 TMT notice wireless nas: EAPOL key message from 3C:28:6D:23:FE:9F
2020-May-14, 07:54:24 TMT notice wireless nas: Last message 'Driver DISASSOC Mess' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:54:24 TMT notice wireless nas: Driver DISASSOC Message received for 3C:28:6D:23:FE:9F
2020-May-14, 07:54:24 TMT notice wireless nas: Driver REASSOC Message received for 3C:28:6D:23:FE:9F
2020-May-14, 07:54:24 TMT notice wireless kernel: [ 1674.796280] RADIO 2.4G SSID SSID_guest 3c:28:6d:23:fe:9f disconnected
2020-May-14, 07:54:24 TMT notice wireless kernel: [ 1674.794305] RADIO 5G SSID SSID_guest 3c:28:6d:23:fe:9f reconnected
2020-May-14, 07:54:24 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:54:03 TMT notice wireless nas: EAPOL key message from 3C:28:6D:23:FE:9F
2020-May-14, 07:54:03 TMT notice wireless nas: Driver ASSOC Message received for 3C:28:6D:23:FE:9F
2020-May-14, 07:51:27 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:46:27 TMT notice wireless nas: EAPOL key message from 8C:1A:BF:19:EA:61
2020-May-14, 07:46:27 TMT notice wireless nas: Driver ASSOC Message received for 8C:1A:BF:19:EA:61
2020-May-14, 07:46:27 TMT notice wireless kernel: [ 1197.217716] RADIO 5G SSID SSID_guest 8c:1a:bf:19:ea:61 connected
2020-May-14, 07:46:27 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:42:48 TMT notice wireless nas: EAPOL key message from 2C:61:F6:07:D3:ED
2020-May-14, 07:42:48 TMT notice wireless nas: Driver ASSOC Message received for 2C:61:F6:07:D3:ED
2020-May-14, 07:42:48 TMT notice wireless kernel: [ 978.047972] RADIO 2.4G SSID SSID_guest 2c:61:f6:07:d3:ed connected
2020-May-14, 07:42:48 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:42:30 TMT notice wireless nas: EAPOL key message from 3C:28:6D:F9:0B:F3
2020-May-14, 07:42:30 TMT notice wireless nas: Last message 'Driver DISASSOC Mess' repeated 1 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:42:30 TMT notice wireless nas: Driver DISASSOC Message received for 3C:28:6D:F9:0B:F3
2020-May-14, 07:42:30 TMT notice wireless nas: Driver REASSOC Message received for 3C:28:6D:F9:0B:F3
2020-May-14, 07:42:30 TMT notice wireless nas: NAS ssid : SSID_guest
2020-May-14, 07:42:30 TMT notice wireless nas: NAS interface : wl0.1
2020-May-14, 07:42:30 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 2 times, supressed by syslog-ng on router5679E1
2020-May-14, 07:42:14 TMT notice wireless nas: EAPOL key message from 3C:28:6D:F9:0B:F3
2020-May-14, 07:42:08 TMT notice wireless nas: Driver ASSOC Message received for 3C:28:6D:F9:0B:F3
2020-May-14, 07:42:08 TMT notice wireless nas: NAS ssid : SSID_guest
2020-May-14, 07:42:08 TMT notice wireless nas: NAS interface : wl1.1
2020-May-14, 07:29:41 TMT notice wireless nas: EAPOL key message from 40:4E:36:85:F7:9C
2020-May-14, 07:29:41 TMT notice wireless nas: Driver ASSOC Message received for 40:4E:36:85:F7:9C
2020-May-14, 07:29:41 TMT notice wireless nas: Driver DISASSOC Message received for 40:4E:36:85:F7:9C
2020-May-14, 07:29:41 TMT notice wireless nas: Driver DEAUTH Message received for 40:4E:36:85:F7:9C
2020-May-14, 07:29:41 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on Router
2020-May-14, 07:29:04 TMT notice wireless nas: EAPOL key message from 40:4E:36:85:F7:9C
2020-May-14, 07:29:04 TMT notice wireless nas: Driver ASSOC Message received for 40:4E:36:85:F7:9C
2020-May-14, 07:29:04 TMT notice wireless nas: Driver DISASSOC Message received for 40:4E:36:85:F7:9C
2020-May-14, 07:29:04 TMT notice wireless kernel: [ 154.915862] RADIO 5G SSID Wireless_SSID 40:4e:36:85:f7:9c connected
2020-May-14, 07:29:04 TMT notice wireless kernel: [ 154.911988] RADIO 5G SSID Wireless_SSID 40:4e:36:85:f7:9c disconnected
2020-May-14, 07:29:04 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on Router
2020-May-14, 07:28:49 TMT notice wireless nas: EAPOL key message from D4:6A:6A:E5:8F:79
2020-May-14, 07:28:49 TMT notice wireless nas: Driver ASSOC Message received for D4:6A:6A:E5:8F:79
2020-May-14, 07:28:49 TMT notice wireless kernel: [ 138.981414] RADIO 5G SSID Wireless_SSID d4:6a:6a:e5:8f:79 connected
2020-May-14, 07:28:49 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on Router
2020-May-14, 07:28:32 TMT notice wireless nas: EAPOL key message from E4:B3:18:2D:B9:F5
2020-May-14, 07:28:32 TMT notice wireless nas: Driver ASSOC Message received for E4:B3:18:2D:B9:F5
2020-May-14, 07:28:31 TMT notice wireless nas: NAS ssid : Wireless_SSID
2020-May-14, 07:28:31 TMT notice wireless nas: NAS interface : wl0
2020-May-14, 07:28:31 TMT notice wireless kernel: [ 121.490340] RADIO 5G SSID Wireless_SSID e4:b3:18:2d:b9:f5 connected
2020-May-14, 07:28:31 TMT notice wireless nas: Last message 'EAPOL key message fr' repeated 1 times, supressed by syslog-ng on Router
2020-May-14, 07:28:25 TMT notice wireless nas: EAPOL key message from 48:5F:99:72:26:33
2020-May-14, 07:28:25 TMT notice wireless nas: Driver ASSOC Message received for 48:5F:99:72:26:33
2020-May-14, 07:28:21 TMT notice wireless nas: Driver DISASSOC Message received for 48:5F:99:72:26:33
2020-May-14, 07:28:21 TMT notice wireless nas: Driver DEAUTH Message received for 48:5F:99:72:26:33
2020-May-14, 07:28:21 TMT notice wireless nas: Driver REASSOC Message received for 48:5F:99:72:26:33
2020-May-14, 07:28:20 TMT notice wireless nas: NAS ssid : Wireless_SSID
2020-May-14, 07:28:20 TMT notice wireless nas: NAS interface : wl1
2020-May-14, 07:28:11 TMT notice wireless wireless: WIFI 2.4G is now up
2020-May-14, 07:28:09 TMT notice wireless wireless: New SSID Wireless_SSID enabled, Security WPA2-Personal
2020-May-14, 07:28:09 TMT notice wireless wireless: New SSID SSID_guest enabled, Security WPA2-Personal
2020-May-14, 07:28:05 TMT notice wireless wireless: WIFI 5G is now up
2020-May-14, 07:28:01 TMT notice wireless wireless: New SSID Wireless_SSID enabled, Security WPA2-Personal
2020-May-14, 07:28:01 TMT notice wireless wireless: New SSID SSID_guest enabled, Security WPA2-Personal
2020-May-14, 07:27:54 TMT notice wireless wireless: WIFI 2.4G is now down
2020-May-14, 07:27:53 TMT notice wireless wireless: WIFI 5G is now down

2 Replies 2

luisfinke
Level 1
Level 1

I've also been having this issue for years! Did you happen to figure it out?

briancv
Level 1
Level 1

Hello,
We did manage to get around this, but I'm not certain if this has been fixed or better understood elsewhere. 
To get around it we disabled wifi on the router and connected a secondary router dedicated to wifi for our users. I think that led us to assume the problem had to do with IP address allocation for our clients or the lease time or the maximum number of clients allowed was reached. 
Now we are running only essential wireless office devices on this router (printers mostly) and all clients that come and go on the other router.

We are still using the router at version 1.0.00.17 and another router providing wifi reliably. One day I'll update when I have a week to allow testing. 

Hope that helps!