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RV130 connection refused through webui.

I have 7 sites that have RV130 routers in them.  When I try to connect to a few of them I get connection refused.  This error happens whether I am on the internal network or external.  The router is still passing traffic and seems to be functioning properly.  The only thing I cannot do is connect to it so I can make a change.  If I restart the router it I am able to connect to them for a period of time but then it stops and I get connection refused.  I also have put the latest firmware on them.  It does not matter what browser I use it kicks back the error.  Anyone have this issue and what fixed it?

Thanks

4 Replies 4

ktonev
Cisco Employee
Cisco Employee

Hi Mike,

I'd recommend to setup a remote syslog server and look at the logs once the issue appears.

If you are still unable to resolve the problem I can suggest calling our support centre so an engineer can assist you further.

So will the shaking server run on a windows 10 machine and is there any software i would need to install on said machine? Do you have a doc i can follow?
Thanks
Mike

Hi, have you found a solution yet ?

I'm having the same issue. I have around 120 RV130 installed and currently 40 of them refuse connection on the https web page configuration of the router. It happens randomly after a while, it most of the time solved by rebooting the hardware but it's really annoying because we need to be physically next to the rv130. However, when the web interface is blocked, I can still ping the LAN and WAN of the RV130 and access to some equipments behind the RV130 through RDP via the VPN.

 

I noticed everytime I log onto the web interface, when I go to the logs, I see around 12 messages like this created at the same time:

View Logs

View Logs

1 2018-05-15 11:03:02 AM warning cmd 35143 is not SIOCDEVPRIVATE(35312)  
2 2018-05-15 11:02:50 AM info httpd[821]: Administrator logined from XXX.XXX.XXX.XXX  
3 2018-05-15 11:02:50 AM debug httpd[821]: bsd: BSD firmware version (1.0.3.28) is same as DUT firmware version (1.0.3.28).  
4 2018-05-15 11:02:50 AM info httpd[821]: Web management login success, user=admin  
5 2018-05-15 11:02:50 AM info httpd[821]: Administrator session timeout.  
6 2018-05-15 11:02:50 AM info httpd[821]: Administrator session timeout.  
7 2018-05-15 11:02:47 AM warning cmd 35143 is not SIOCDEVPRIVATE(35312)  
8 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
9 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
10 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
11 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
12 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
13 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
14 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
15 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
16 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
17 2018-05-15 11:02:44 AM info httpd[821]: Administrator session timeout.  
18 2018-05-15 11:02:32 AM warning cmd 35143 is not SIOCDEVPRIVATE(35312)  
19 2018-05-15 11:02:17 AM warning cmd 35143 is not SIOCDEVPRIVATE(35312)

 

I tried to update most of the RV130 to the firmware 1.0.3.28 but I get the same issue. The other ones are on 1.0.3.16 and have the same issue.

 

erickdukes
Level 1
Level 1

did you ever figure this out?