07-29-2018 04:18 PM
Well, the title is pretty self-explanatory, I guess.
Occurs at least on 2 firmware versions (current latest and the previous one). Did factory reset a few times, no luck.
07-30-2018 04:06 PM
Hello EnemaBandit,
I hope you are doing great.
I would like to know the following:
After checking some documentation this seems to be related to SNMP, so if you are not using SNMP I would like to ask you to call us to 1866-606-1866 so we can open a support ticket for you and investigate further.
Thanks in advanced.
Regards,
07-31-2018 01:53 AM
Hello, Jorge
Regarding your questions
>> What is the firmware version is affected?
1.0.3.44 (it was on 1.0.3.28 as well)
>> Do you see any adverse behavior surrounding the logs?
I'm not sure for 100% that it is related, but also the router seems to overheat terribly sometimes (to the degree I can't hold my finger on its bottom) and client connections stuck.
And of course I use SNMP (to monitor basic parameters, speaking of which - CPU usage is quite low almost all the time).
I don't use VPN tunnels.
07-31-2018 12:37 PM
Hello EnemaBandit,
Thank you for the information.
I was checking and we do not have any bug related to this issue so far so I would like you to contact us at 1866-606-1866 so we can open a support ticket and better assist you to find out what exactly is going on.
Note: I understand SNMP require more resources than the normal, and it should be ok but still we would like to investigate further on this scenario.
Thank you for contacting cisco support community.
Regards
07-31-2018 01:20 PM
Ehm... Is it really necessary in 2018 to make an international voice call to open a ticket?
07-31-2018 01:29 PM
Hello Sir,
You can also do it online
https://www.cisco.com/c/en/us/support/index.html
If you are in another country you can use one of the following local contact numbers:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
you can also use chat community:
https://community.cisco.com/t5/online-chat-support/bd-p/4841-discussions-online-chat-support
Regards,
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide