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RV130W-E-K9-G5 - Remote Management Issue

eranc0001
Level 1
Level 1

hello all,

 

i am working in a IT company, and we installed RV130-W on 3 Remote site that we controling .

problem is the Remote managment of this device . it is nearly impossible to log on from remote Via http/https .

we tried almost anything and cannot solved this issue.

the cisco support also was envolved ,but still there is no soulotion.

we changed the access ports, we tried to incresed the MTU on the Router and on the link side after cisco support request  , we are the link provider .this is a Satellite link . i dont think that we need to change all the network topolgy just to be able access SMB device .

the bendwidth is 2MB\256 , now please don't jump and say that the link is small , we have lot's of other devices working Behind Satellite links , Forti gate, cisco1242, and much more , this is the only device that acts like this .the Web GUI  horribly slow . this device not support Telnet .

so maybe someone has idea what else can i do i order to be able support my clients.

 

1 Reply 1

Liviu
Level 1
Level 1

I had this problem too for 2 months! in the end it was the ISPs (internet service provider) fault. after I called them and have them check their equipment, the remote management did work. it was a faulty switch on their infrastructure. try to contact the ISP and have them check the problem. I did notice too that the interface is terribly slow!