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RV180 & Internet Explorer 10 Not Compatible

dsmpurchase
Level 1
Level 1

I am running firmware 1.0.1.9 on an RV180.  After recently upgrading to Microsoft Internet Explorer 10, I notice the RV180 administration screens do not display properly.  Specifically, the horizontal window pane is set so high (not adjustable) all the information is not fully displayed.  If I use a previous version of Internet Explorer I don't have a problem or if I use another browser like Google Chrome I don't have a problem.  So it appears the RV180 and Internet Explorer 10 are not fully compatible.

Below is a screenshot using Internet Explorer 10 showing the Status page.  You can see the horizontal window cuts off most of the information and there does not seem to be a way to "pull" it down to display more information.

RV180.png           

      

Here is the same Status Dashboard selection via Google Chrome.  Unfortunatly I don't have Internet Explorer 9 still installed, but it worked fine.

RV180.png

6 Replies 6

cindy toy
Level 7
Level 7

Hi Sean,

It does look like a compatibility issue. Please report it to the Small Business Support Center  https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html and have them file an enhancement to track its resolution.  Hopefully this would be resolved in one of the future maintenance releases.

Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!

Still an issue 4 years later with current versions of Chrome, Internet Explorer 11 and Microsoft Edge.  The only workaround is to use comparability mode in IE11.

Kenneth Bertram
Level 1
Level 1

I had a similar problem with anRV180W and IE9. Contacted Cisco and was told there was some kind of an incompatability between the firmware (latest version ) and IE9. Did not experience any problems using another browser ( Firefox ). This was about 3 or 4 months ago. Still waiting for a resolution. FYI, I just uninstalled IE10 from another machine and Windows reinstalled IE9.

Ken

Similar problem with RV-180, firmware version 1.0.1.9 and Safari 6 on OSX: You cant configure VPN-Users (apply button seems to have no effect).

Regards,

Michael

roast.turkey
Level 1
Level 1

I can confirm the issue with IE10.  Turning on IE's compatibility mode though seems to solve the issues.

Alan, thank you for the suggestion about using compatability mode on IE10.  Compatability mode does seem to work.