RV220W After logging in the Router Page, can't access the MENU options. Get Error Message

[candylandim]

Hi folks,

My RV220W has been working for 5 years without any problem. Suddenly, the internet connection was not working anymore.

I already reset the Router and started a new configuration, but still get the same error message after the Router logging: "The webpage at https://192.168.1.1/ might be temporarily down or it may have moved permanently to a new web address". The menu is not showed... and get stuck.

Does someone have some insight on what I should be doing different ? 

Tks

[Iliya Gatsev]

Hi, 
My name is Iliya Gatsev from Cisco Technical Support Team.

I think it would be best if you could call our support line and open a support ticket, so we can check the device.

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO