RV340 - Some Webpages will not Load

[Dr. Logix]

My router will load most webpages but a few it will not.  Of particular interest "http://alaska.gov" Here is what I've done.

1. First router was taken out of the box, updated with the latest firmware and configured with a number of Vlans - that failed.

2. Reset back to factory default, set ISP credentials - that failed.

2. Removed the RV340 router and put in its place an RV320 - that works.

3. Purchased a second RV340 took it out of the box without any updates or configuration other than ISP credentials - that failed.

Please keep in mind most websites work just fine, I actually like this thing, just that some fail.  Too, I do not have a PC with an RS-323 port making the command line inaccessible.  If it's of any consequence I cannot download cisco firmware from their site with the RV340 it requires an RV320.

I sure would appreciate any help.

Thank you,

Reese

[leecoxhouse1]

I am running a RV340 router on an older version of firmware.  I clicked on your link with the Alaska web pages and they all seemed to paint fairly fast. I tried random ones.  Do you have a particular web page which does not work?

[Dr. Logix]

The webpage I listed is one I need and is the biggest problem, no home page.  Thanks for testing it out!  The local library's webpage will not load the User portal my wife signs into.  Too, I get an error message on the Cisco support webpage when I click on the download tab, too I can't log into my Cisco account.  The router works fine with the majority of sites.

The first router is using firmware version 1.0.02.16.  Too, the error log doesn't indicate a problem.

I've managed to connect the RV340 Wan port to a port on the RV320, the 320 Wan port to my ISP and the webpages pass through without hesitation.

I recon my next step is to contact my ISP, I doubt there are going to be of much help.

Thanks again for the feedback!

[leecoxhouse1]

You might try using nslookup on the web pages which don't load and ping or traceroute the IPs.

I also have no issues Cisco's firmware.  I just google RV340 firmware.  Select the Cisco link which is the top link for me.  Then select download.  The firmware is right there.

[Dr. Logix]

I wish to thank you for the advice.

I able to get a successful result using the nslookup for the alaska . gov URL.  But the page fails using either Explorer or Fire Fox.  Typing in the IP address didn't work either.

Below is a snip of the Cisco webpage when one selects the 'Downloads' tab.

The error message when going after the firmware

[leecoxhouse1]

I am on that web page all the time including just a minute ago.  I think it has nothing to do with your RV340 router.  I don't use IE or Firefox either.  I use Microsoft Edge.  Sometimes Chrome but not very often.