RV345 becomes unresponsive 8-9 minutes after reboot

[JorgeCampello51922]

My RV345 suddenly got unresponsive.  Not sure why.  Now when I reboot the router it works and everything seems fine for the first 7-9 minutes of uptime.  Then it becomes unresponsive

I am using firmware 1.0.03.21

I've done resets a couple of times, both with the reset button on the front pannel (with a paper clip) and through the GUI interface.   I run through the setup wizard again and it doesn't change behavior :(.   After 7-9 minutes of uptime it becomes unresponsive, that is, the browser connection doesn't work and the routing fails.

I have a cable modem (Motorola MB8600) connected to WAN 1.  There are no issues with the cable modem and I can connect it directly to my computer and that works flawlessly.

Any help is welcome.

[nagrajk1969]

Hi Jorge

Try the below step

1. In WAN/MultiWAN page, both WAN1 and WAN2 have the setting "Enable Network Service Detection" by defaut

2. I suggest that you DISABLE this setting for both wan interfaces and do a apply/permanent-save and then do a reboot once after this...

check this out

thanks

[DVDW38191]

I have the same problems since one year. 

Reboot, works. Then after few minutes totally unreachable. 

Then reboot. works. 

The proposed solution does not work. 

Any other advice welcomed.  Last time Cisco for me in my company. 

[nbutlev]

Hi there,

My name is Nikola and I'm a Cisco Small Business Devices Team member .

Please upgrade the firmware to the latest version ( 1.0.03.27) which you can get from here:

https://software.cisco.com/download/home/286287791/type/282465789/release/1.0.03.27

Regards,

[DVDW38191]

Thanks for your message

The software is kept always up to date.
However, the problem was still there.

This is what I found. Historically, the router was at 168.192.1.199
DHCP range for the coupled network devices = 168.192.1.100 to 168.192.1.150
What I noticed that some devices got an IP address above 150, although only
25 devices are connected.

Now it seems to be more stable. Cross fingers. Cisco engineers should have
a closer look to their code...

regards

Dirk

[Inland-OZ]

Try this:

1. Export the configuration.
2. Reboot and reset the device to factory.
3. Import the saved configuration 1. above.