K G,
It looks as though the destination router (should be the RVS4000) is not seeing your connection request.
Try turning off block wan request on the RVS and then ping the WAN interface address. If you are not able to ping it from the intiating computer, you will not establish a vpn tunnel. The message shown indicates that you are not reaching the RVS4000. This could be for a host of reasons i.e. private ip address on the WAN of the RVS4000, firewall blocking access to the RVS, no internet access on the connecting computer, etc...
Please post more information about how and where your devices are connected, and to what they are connected to.
Bill