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SA 520W automatically reset?

Richard Cain
Level 1
Level 1

ā€Ž11-03-2009 09:33 AM

I'm not sure what happened to our new router we put into place. But I came in the next morning and had no connectivity to the router.

I see some strange messages in the logs, and it looks like the router reset itself? The date being january 1st?

Sat Jan  1 00:01:04 2000(GMT +0000) [roubaix][System][PLATFORM] sucessfully executed the command /pfrm2.0/bin/disableLanScript.sh
Sat Jan  1 00:01:18 2000(GMT +0000) [roubaix][System][PLATFORM] IPv6 not configured on the interface
Sat Jan  1 00:01:19 2000(GMT +0000) [roubaix][System][PLATFORM] IPv6 not configured on the interface
Sat Jan  1 00:01:22 2000(GMT +0000) [roubaix][System][FIREWALL] Disabling the dnsProxy rule
Sat Jan  1 00:01:22 2000(GMT +0000) [roubaix][System][FIREWALL] dnsproxy is enabled
Sat Jan  1 00:01:25 2000(GMT +0000) [roubaix][System][FIREWALL] Disabling the dnsProxy rule
Sat Jan  1 00:01:27 2000(GMT +0000) [roubaix][System][FIREWALL] dnsproxy is enabled
Sat Jan  1 00:01:27 2000(GMT +0000) [roubaix][System][FIREWALL] Enabling the dnsProxy rule
Sat Jan  1 00:01:36 2000(GMT +0000) [roubaix][System][PLATFORM] igmpEnable: IGMP proxy enabled successfully
Sat Jan  1 00:01:50 2000(GMT +0000) [roubaix][System][PLATFORM] RADVD stopped successfully
Sat Jan  1 00:01:51 2000(GMT +0000) [roubaix][System][EVTDSPTCH] umiIoctl (UMI_COMP_PLATFORM, UMI_CMD_DB_UPDATE(4)) failed. table=DhcpRelay row=1
Sat Jan  1 00:01:51 2000(GMT +0000) [roubaix][System][EVTDSPTCH] umiIoctl (UMI_COMP_PLATFORM, UMI_CMD_DB_UPDATE(4)) failed. table=DhcpRelay row=2
Sat Jan  1 00:01:51 2000(GMT +0000) [roubaix][System][EVTDSPTCH] umiIoctl (UMI_COMP_FIREWALL, UMI_CMD_DB_UPDATE(4)) failed. table=AttackChecks6 row=1
Sat Jan  1 00:01:52 2000(GMT +0000) [roubaix][System][PLATFORM] dbRecordValueGet failed for emergency column
Sat Jan  1 00:01:52 2000(GMT +0000) [roubaix][System][PLATFORM] cdpGetInterfaceList : Couldn't Open File /tmp/OptPortMode
Sat Jan  1 00:01:52 2000(GMT +0000) [roubaix][System][PLATFORM] dbRecordValueGet failed for certData column
Sat Jan  1 00:01:52 2000(GMT +0000) [roubaix][System][PLATFORM] Error in executing DB update handler
Sat Jan  1 00:02:00 2000(GMT +0000) [roubaix][System][PLATFORM] IPv6 not configured on the interface
Sat Jan  1 00:02:00 2000(GMT +0000) [roubaix][System][PLATFORM] RADVD stopped successfully
Sat Jan  1 00:02:01 2000(GMT +0000) [roubaix][System][NTP] Looking Up 0.us.pool.ntp.org
Sat Jan  1 00:02:03 2000(GMT +0000) [roubaix][System][PLATFORM] igmpEnable: IGMP proxy enabled successfully
Sat Jan  1 00:02:06 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 10
Sat Jan  1 00:02:06 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:06 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:06 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:06 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:06 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN2
Sat Jan  1 00:02:09 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 10
Sat Jan  1 00:02:09 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:09 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:09 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:09 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:09 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN2
Sat Jan  1 00:02:15 2000(GMT +0000) [roubaix][System][PLATFORM] igmpEnable: IGMP proxy enabled successfully
Sat Jan  1 00:02:19 2000(GMT +0000) [roubaix][System][PLATFORM] igmpEnable: IGMP proxy enabled successfully
Sat Jan  1 00:02:23 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 10
Sat Jan  1 00:02:23 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:23 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:23 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:23 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:23 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN2
Sat Jan  1 00:02:26 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 10
Sat Jan  1 00:02:26 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:26 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:26 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:26 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:26 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN2
Sat Jan  1 00:02:32 2000(GMT +0000) [roubaix][System][PLATFORM] igmpEnable: IGMP proxy enabled successfully
Sat Jan  1 00:02:36 2000(GMT +0000) [roubaix][System][PLATFORM] igmpEnable: IGMP proxy enabled successfully
Sat Jan  1 00:02:39 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 10
Sat Jan  1 00:02:39 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:39 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2
Sat Jan  1 00:02:39 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: LogicalIfName: WAN1
Sat Jan  1 00:02:39 2000(GMT +0000) [roubaix][System][PLATFORM] dnsResolverConfigure: addressFamily: 2

There are a ton of lines that follow. But can anybody explain to me what this means?

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0 Helpful
3 Replies 3

jamccord
Level 1
Level 1

ā€Ž11-04-2009 05:54 AM

Can you verify if you had a power interruption of any type?

0 Helpful

Richard Cain
Level 1
Level 1
In response to jamccord

ā€Ž11-04-2009 12:44 PM

Well our router is on a UPS device. So I can't see that being a cause.

0 Helpful

wichilds
Level 4
Level 4
In response to Richard Cain

ā€Ž11-05-2009 04:01 AM

How often does this happen, and how long have you had this appliance? I wouldn't think it happened only one time, as most people would just chalk it up to a "weird experience" if it only happened once. Is your configuration still on it when it resets or does it go back to factory defaults? Did this happen during the day or over night? If it has happened before, have you changed out the ups to confirm it is not faulty? In our business center, we have a monitor attached to a ups that will turn off if the ups is unplugged, however the ups seems to be working properly. Could you have had a power event and this be the case here?

Bill

0 Helpful
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