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SA520 optional WAN blocking ISP

unrealone1
Level 1
Level 1

Hi,

I have a fibre connection on the dedicated WAN which was working perfect until someone somewhere cut through the line. The SA520 fell over to the Optional WAN port which is basic ADSL line which is connected. Logmein client is online too.

But it refuses to browse webpages, appears to be a dns issue or firewall or both.

I have added the ISP dns addresses into the forwarders on my server.

I am guessing the config is incorrect somewhere.

1 Reply 1

jasbryan
Level 6
Level 6

Please call into support center and speak with next available engineer for quicker resolution.

Support numbers

We need to get a better idea of topology and setting on SA500

Jasbryan