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UC320W Cannot forward call to external number when busy.

ben
Level 1
Level 1

HI,

I have a UC320W Version 2.3.2 (6)

What i am trying to do is call comes in.. no one answers then forward to my cell phone.

I am not able to forward a call to an external number when no one answers. It saves and applies successfully. But when i try it out to the caller it rings and rings but the external phone never rings.

I have tried it in Call forwarding, Hunt Groups and in Inbound Calls with external number selected and an 8 in front because that is what we have to dial to reach and external number.

Can someone help with this?

One thing i thought of while i was typing this is that we have just one line..... does that mean what i want to achieve is not possible with just one line?

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