WRV210-Quickvpn disconnects, remote gateway not responding

plp384123 · ‎10-03-2012

We have 2 remote locations that are connecting to a server at our home location. Each remote computer uses quickvpn utility to establish a vpn with the home location. Our problem is that sometimes the vpn disconnects while we are working in remote desktop on server 2008. Luckily our sessions in remote desktop stay put but we lose the vpn connection. Most of the time we get a message that the remote gateway is not responding. Our dsl internet connection seems to work and we have previously had no trouble with connecting to the home location. We have 3 computers that connect simultaneously to the server at each remote location and sometimes one computer will stay connected while others disconnect. Any advice or help would be greatly appreciated.

plp384123 · ‎10-03-2012

Here is the vpn log for today:

000 [Wed 08:48:39] packet from 75.89.143.246:1024: Informational Exchange is for an unknown (expired?) SA

001 [Wed 09:34:02] listening for IKE messages

002 [Wed 09:34:02] forgetting secrets

003 [Wed 09:34:02] loading secrets from "/etc/ipsec.secrets"

004 [Wed 09:34:10] packet from 75.89.143.246:500: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

005 [Wed 09:34:10] packet from 75.89.143.246:500: ignoring Vendor ID payload [FRAGMENTATION]

006 [Wed 09:34:10] packet from 75.89.143.246:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

007 [Wed 09:34:10] packet from 75.89.143.246:500: ignoring Vendor ID payload [Vid-Initial-Contact]

008 | NAT-T: new mapping 75.89.143.246:500/1024)

009 [Wed 09:35:18] packet from 75.89.143.246:1024: received and ignored informational message

010 [Wed 09:40:02] packet from 75.89.143.246:4500: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

011 [Wed 09:40:02] packet from 75.89.143.246:4500: ignoring Vendor ID payload [FRAGMENTATION]

012 [Wed 09:40:02] packet from 75.89.143.246:4500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

013 [Wed 09:40:02] packet from 75.89.143.246:4500: ignoring Vendor ID payload [Vid-Initial-Contact]

014 [Wed 09:41:22] packet from 75.89.143.246:4500: Informational Exchange is for an unknown (expired?) SA

015 [Wed 09:41:26] packet from 75.89.143.246:1: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

016 [Wed 09:41:26] packet from 75.89.143.246:1: ignoring Vendor ID payload [FRAGMENTATION]

017 [Wed 09:41:26] packet from 75.89.143.246:1: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

018 [Wed 09:41:26] packet from 75.89.143.246:1: ignoring Vendor ID payload [Vid-Initial-Contact]

019 [Wed 10:30:53] forgetting secrets

020 [Wed 10:30:53] loading secrets from "/etc/ipsec.secrets"

021 [Wed 10:32:03] forgetting secrets

022 [Wed 10:32:03] loading secrets from "/etc/ipsec.secrets"

023 [Wed 10:32:57] packet from 75.89.143.246:1024: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

024 [Wed 10:32:57] packet from 75.89.143.246:1024: ignoring Vendor ID payload [FRAGMENTATION]

025 [Wed 10:32:57] packet from 75.89.143.246:1024: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

026 [Wed 10:32:57] packet from 75.89.143.246:1024: ignoring Vendor ID payload [Vid-Initial-Contact]

027 [Wed 10:32:58] packet from 75.89.143.246:1024: Informational Exchange is for an unknown (expired?) SA

028 [Wed 10:34:33] packet from 75.89.143.246:1024: received and ignored informational message

029 [Wed 11:29:39] forgetting secrets

030 [Wed 11:29:39] loading secrets from "/etc/ipsec.secrets"

031 [Wed 11:30:49] forgetting secrets

032 [Wed 11:30:49] loading secrets from "/etc/ipsec.secrets"

033 [Wed 11:31:46] packet from 75.89.143.246:1024: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

034 [Wed 11:31:46] packet from 75.89.143.246:1024: ignoring Vendor ID payload [FRAGMENTATION]

035 [Wed 11:31:46] packet from 75.89.143.246:1024: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

036 [Wed 11:31:46] packet from 75.89.143.246:1024: ignoring Vendor ID payload [Vid-Initial-Contact]

037 [Wed 11:31:47] packet from 75.89.143.246:1024: Informational Exchange is for an unknown (expired?) SA

038 [Wed 11:33:03] packet from 75.89.143.246:1024: received and ignored informational message

039 [Wed 12:02:19] listening for IKE messages

040 [Wed 12:02:19] forgetting secrets

041 [Wed 12:02:19] loading secrets from "/etc/ipsec.secrets"

042 [Wed 12:02:28] packet from 75.89.143.246:500: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

043 [Wed 12:02:28] packet from 75.89.143.246:500: ignoring Vendor ID payload [FRAGMENTATION]

044 [Wed 12:02:28] packet from 75.89.143.246:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

045 [Wed 12:02:28] packet from 75.89.143.246:500: ignoring Vendor ID payload [Vid-Initial-Contact]

046 | NAT-T: new mapping 75.89.143.246:500/4500)

047 [Wed 12:03:57] packet from 75.89.143.246:4500: received and ignored informational message

048 [Wed 12:22:10] packet from 75.89.143.246:4500: Informational Exchange is for an unknown (expired?) SA

049 [Wed 12:28:28] forgetting secrets

050 [Wed 12:28:28] loading secrets from "/etc/ipsec.secrets"

051 [Wed 12:29:38] forgetting secrets

052 [Wed 12:29:38] loading secrets from "/etc/ipsec.secrets"

053 [Wed 12:30:35] packet from 75.89.143.246:1024: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

054 [Wed 12:30:35] packet from 75.89.143.246:1024: ignoring Vendor ID payload [FRAGMENTATION]

055 [Wed 12:30:35] packet from 75.89.143.246:1024: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

056 [Wed 12:30:35] packet from 75.89.143.246:1024: ignoring Vendor ID payload [Vid-Initial-Contact]

057 [Wed 12:30:36] packet from 75.89.143.246:1024: Informational Exchange is for an unknown (expired?) SA

058 [Wed 12:32:18] packet from 75.89.143.246:1024: received and ignored informational message

059 [Wed 13:27:17] forgetting secrets

060 [Wed 13:27:17] loading secrets from "/etc/ipsec.secrets"

061 [Wed 13:28:27] forgetting secrets

062 [Wed 13:28:27] loading secrets from "/etc/ipsec.secrets"

063 [Wed 13:29:24] packet from 75.89.143.246:1024: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

064 [Wed 13:29:24] packet from 75.89.143.246:1024: ignoring Vendor ID payload [FRAGMENTATION]

065 [Wed 13:29:24] packet from 75.89.143.246:1024: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

066 [Wed 13:29:24] packet from 75.89.143.246:1024: ignoring Vendor ID payload [Vid-Initial-Contact]

067 [Wed 13:29:25] packet from 75.89.143.246:1024: Informational Exchange is for an unknown (expired?) SA

068 [Wed 13:30:48] packet from 75.89.143.246:1024: received and ignored informational message

069 [Wed 13:49:44] listening for IKE messages

070 [Wed 13:49:44] forgetting secrets

071 [Wed 13:49:44] loading secrets from "/etc/ipsec.secrets"

072 [Wed 13:49:56] packet from 173.191.7.254:500: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

073 [Wed 13:49:56] packet from 173.191.7.254:500: ignoring Vendor ID payload [FRAGMENTATION]

074 [Wed 13:49:56] packet from 173.191.7.254:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

075 [Wed 13:49:56] packet from 173.191.7.254:500: ignoring Vendor ID payload [Vid-Initial-Contact]

076 | NAT-T: new mapping 173.191.7.254:500/4500)

077 [Wed 13:51:18] packet from 173.191.7.254:4500: received and ignored informational message

078 [Wed 13:54:39] packet from 75.89.143.246:1024: Informational Exchange is for an unknown (expired?) SA

079 [Wed 13:56:54] packet from 173.191.7.254:4500: Informational Exchange is for an unknown (expired?) SA

080 [Wed 14:02:41] listening for IKE messages

081 [Wed 14:02:41] forgetting secrets

082 [Wed 14:02:41] loading secrets from "/etc/ipsec.secrets"

083 [Wed 14:02:50] packet from 173.191.7.254:500: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000004]

084 [Wed 14:02:50] packet from 173.191.7.254:500: ignoring Vendor ID payload [FRAGMENTATION]

085 [Wed 14:02:50] packet from 173.191.7.254:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] method set to=106

086 [Wed 14:02:50] packet from 173.191.7.254:500: ignoring Vendor ID payload [Vid-Initial-Contact]

087 | NAT-T: new mapping 173.191.7.254:500/4500)

088 [Wed 14:04:03] packet from 173.191.7.254:4500: received and ignored informational message

089 [Wed 14:05:12] packet from 173.191.7.254:4500: Informational Exchange is for an unknown (expired?) SA

090 [Wed 14:15:47] listening for IKE messages

091 [Wed 14:15:47] forgetting secrets

092 [Wed 14:15:47] loading secrets from "/etc/ipsec.secrets"

093 [Wed 14:16:01] packet from 173.191.7.254:500: ignoring Vendor ID payload [MS NT5 ISAKMPOAKLEY 00000008]

094 [Wed 14:16:01] packet from 173.191.7.254:500: received Vendor ID payload [RFC 3947] method set to=109

095 [Wed 14:16:01] packet from 173.191.7.254:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] meth=106, but already using method 109

096 [Wed 14:16:01] packet from 173.191.7.254:500: ignoring Vendor ID payload [FRAGMENTATION]

097 [Wed 14:16:01] packet from 173.191.7.254:500: ignoring unknown Vendor ID payload [fb1de3cdf341b7ea16b7e5be0855f120]

098 [Wed 14:16:01] packet from 173.191.7.254:500: ignoring Vendor ID payload [Vid-Initial-Contact]

099 [Wed 14:16:01] packet from 173.191.7.254:500: ignoring unknown Vendor ID payload [e3a5966a76379fe707228231e5ce8652]

100 | NAT-T: new mapping 173.191.7.254:500/4500)

plp384123 · ‎10-04-2012

Please help. Is there anything we can change in the router configuration to get better connection? Should we change the configuration of remote desktop connection on server 2008?

plp384123 · ‎10-04-2012

Do I need to forward some ports? Any advice would be greatly appreciated. Please Help.