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wan serial interface troubleshooting

stylishazaz1
Community Member

hello everybody.i have a question if somebody knows kindly answer me.

i have connected 2 back to back router and the follwoing message appears.

 

serial0 is up,line protocol is down

 

somebody told me that this problem can occur because of the follwing 3 reasons

 

1.keepalive  

2.clockrate 

3.ecapsulation mismatch

 can any body explain me what keep alive is?????????????????????????????????????????????????

 

 

 

3 Replies 3

Collin Clark
VIP Alumni
VIP Alumni

IMO keepalive is incorrect. Typically it's the DTE/DCE [clockrate] setting. Check this link for a configuration example.

http://www.cisco.com/c/en/us/support/docs/wan/high-level-data-link-control-hdlc/7927-hdlc-back.html

Hope it helps.

 

Hi,

 

you need to configure clockrate command on DCE serial port[port on which DCE cable is connected].

 

You can also check the signals like DTR, RTS, CTS, DCD,DSR on DTE and DCE ports

 

http://www.omnisecu.com/cisco-certified-network-associate-ccna/how-to-configure-router-serial-interfaces.php

 

you can run show controllers serial 0/0 to check if port is DCE or DTE after connecting the serial cable.

 

regds,

aman

rvasquezmc
Community Member

If you are just practicing you are the one who has to set the clockrate , you will do something like:

interface serial 0/0.

clockrate 128000.

And by the default the encapsulation on cisco routers is HDLC but if you bought the routers with a previous configuration one of them could have PPP on it.

Check that out with the show interfaces "serial X" or the show running config ..