05-24-2012 04:56 PM - edited 03-04-2019 04:28 PM
Hello everybody,
I'm new in the community and I would like to have some help with a 871 router crash.
I got some information from the crash file in the router's flash, I know there is a tool on Cisco.com but is only available to registered users with a Cisco service contract and I have no idea what is causing the crash.
I'll appreciate any help.
I attached the file with the info.
05-24-2012 05:58 PM
Are you sure? According to the attachment, the crashinfo file was created back in 2011.
05-24-2012 09:32 PM
Hi Jose,
leolaohoo is right, the crashinfo file is from April, 2011:
=== Start of Crashinfo Collection (00:03:33 EDT Wed Apr 6 2011) ===
Kind Regards,
Ivan
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