03-07-2011 05:46 AM - edited 03-04-2019 11:40 AM
Hi everyone! I have a problem with Cisco C1861-SRST-F/K9, it's continiously rebooting. I'll be thankful if you can help me. Here is a log captured from console:
Self decompressing the image : ###################################################################################################################################################################################################################################### [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X00135430 Onboard PVDM2 SIMM
0X00003960 Onboard Ethernet
0X000F3BB0 public buffer pools
0X00703000 public particle pools
TOTAL: 0X0092F940
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 9Mb.
adjusted iome size up to minimum size of: 0X00C00000
Using 4 percent iomem. [12Mb/256Mb]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C1861 Software (C1861-IPVOICE-M), Version 12.4(20)T1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Wed 24-Sep-08 13:37 by prod_rel_team
%Software-forced reload
13:49:51 UTC Mon Mar 7 2011: Unexpected exception to CPU: vector 700, PC = 0x802557DC, LR = 0x80255738
-Traceback= 0x802557DC 0x80255738 0x82408C94 0x82408D54 0x8101E080 0x8101E378 0x802577F0 0x8025A1C0
CPU Register Context:
MSR = 0x00029032 CR = 0x22008042 CTR = 0x810421D0 XER = 0x00000000
R0 = 0x00008000 R1 = 0x84A94778 R2 = 0xFFF5FFF5 R3 = 0x00000004
R4 = 0x00000004 R5 = 0x83960000 R6 = 0x00009032 R7 = 0xF0000000
R8 = 0x00FFFFFF R9 = 0x840BB98C R10 = 0x00000000 R11 = 0x00000000
R12 = 0x42008048 R13 = 0xFFF5696C R14 = 0x8101E314 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
R24 = 0x00000000 R25 = 0x00000000 R26 = 0x83FC0000 R27 = 0x83390000
R28 = 0x83FB0000 R29 = 0x83BC0000 R30 = 0x00000000 R31 = 0x00000000
File flash:crashinfo_20110307-134951 Device Error :No such device
=== Flushing messages (13:49:51 UTC Mon Mar 7 2011) ===
Queued messages:
*Mar 7 13:49:51.715: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
*Mar 7 13:49:51.683: %ESWMRVL_FLTMG-5-WARNING: Warning: ILP HW Init failed
*Mar 7 13:49:51.683: %ESWMRVL_FLTMG-7-INTERNAL_ERR: Internal error:
Couldn't initialize the Switch, -Traceback= 0x8102A034 0x80082588 0x82408C94 0x82408D54 0x8101E080 0x8101E378 0x802577F0 0x8025A1C0
No warm reboot Storage
*** System received a Software forced crash ***
signal= 0x17, code= 0x700, context= 0x841aca30
PC = 0x802557dc, Vector = 0x700, SP = 0x84a94778
System Bootstrap, Version 12.4(11r)XW3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2007 by cisco Systems, Inc.
C1860 series platform with 262144 Kbytes of main memory
Readonly ROMMON initialized
program load complete, entry point: 0x80015000, size: 0xb700
program load complete, entry point: 0x80015000, size: 0xb700
program load complete, entry point: 0x80020000, size: 0x1bb8d18
03-07-2011 06:29 AM
Hi,
Can you take off that ethernet switch module and try to reboot.
Regards.
Alain.
03-10-2011 02:38 AM
Ethernet ports are onboard. I can't take it off.
03-07-2011 03:08 PM
*Mar 7 13:49:51.683: %ESWMRVL_FLTMG-5-WARNING: Warning: ILP HW Init failed
*Mar 7 13:49:51.683: %ESWMRVL_FLTMG-7-INTERNAL_ERR: Internal error:
Your ESW is s crewed.
03-08-2011 08:52 PM
Hi Shahin,
This issue looks more like the router crash would have happened by hitting IOS bugs.
I would request you to open a TAC case to investigate more about the crash.
-Shyam.
03-10-2011 02:49 AM
Initially after issuing dir flash: command under ROMMON mode there was no output from that command. After replacing Compact Flash, dir flash: command is working, but the problem remains the same.
03-10-2011 08:28 AM
You can look for the "dev" command in ROMMON. It displays all the file systems. Check the flash for valid IOS image. Check the memory requirements for the IOS both for flash and DRAM.
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