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Beginner

Cisco 7609 error messages

Hi! Today , I found  that some of the error messages from the Cisco 7609

Oct 12 02:42:57.529: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

Oct 12 04:53:08.396: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

Oct 12 06:41:16.469: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

Oct 12 11:23:09.571: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

Oct 12 12:41:17.675: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

Oct 12 13:14:45.566: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

Oct 12 14:21:21.562: %EARL_L2_ASIC-DFC7-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB0000EBD

How can I solve it ?

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     JAF114501WV

  2    8  8 port 1000mb GBIC Enhanced QoS        WS-X6408A-GBIC     SAL1329U6HF

  3    8  8 port 1000mb GBIC Enhanced QoS        WS-X6408A-GBIC     SAL1329U6HE

  4   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL1329U66R

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       JAF114304X7

  6    2  Supervisor Engine 720 (Hot)            WS-SUP720-3B       JAF1141024D

  7   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1445Z0Z9

*************************************************

------------------ show version ------------------

Cisco IOS Software, c7600s72033_rp Software (c7600s72033_rp-IPSERVICESK9-M), Version 12.2(33)SRD4, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Mon 22-Feb-10 05:44 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

BOOTLDR: Cisco IOS Software, c7600s72033_rp Software (c7600s72033_rp-IPSERVICESK9-M), Version 12.2(33)SRD4, RELEASE SOFTWARE (fc2)

1 REPLY 1
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Cisco Employee

Hi,

The messages indicate the card ASICs are receving corrupted frames from the switch. Since slot 7 is the only one having the issue, the problem is mostly likely be caused by the card itself. Less probable is the chassi slot failure.

Try to reseay the linecard in slot 7. If it does not work, put into another free slot.

Finally, test with other (spare if you have one, e.g. X6724 or X6748) card in slot 7. In case the new cards work fine,  the original card would require a replacenemt.

Kind Regards,

Ivan Shirshin

**Please grade this post if you find it useful.

Kind Regards,
Ivan