EHWIC Card is not detecting - Please help

[mylesdavies1]

Hi

I am studying for my Cisco CCNA cert. Trying to configure the serial interface but it does not detect the Serial 1T card

I have read previous posts on this in the help forum. I have upgraded my IOS.

My set up Cisco 1921 routers running Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.1(4)M4.

# show diag

 WIC Slot 0:
        Serial 1T WAN daughter card
        WIC module not supported/disabled in this slot
        Hardware revision 1.0           Board revision J0
        Serial number     22224203      Part number    800-01514-01
        FRU Part Number     WIC-1T=
        Test history      0x0           RMA number     00-00-00
        Connector type    Wan Module
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 02 01 00 01 53 1D 4B 50 05 EA 01 00 00 00 00
          0x30: 98 00 00 00 11 08 31 01 FF FF FF FF FF FF FF FF

The EHWIC serial card is wic1T.

I would appreciate any help on this matter.

Thanks Myles

[Reza Sharifi · Accepted solution]

Hi,

What is the part number of the WIC you are using?

See link below.  The 1900 supports VWIC3-1MFT-T1/E1

http://www.cisco.com/c/en/us/products/routers/1900-series-integrated-services-routers-isr/relevant-interfaces-and-modules.html

HTH

[mylesdavies1]

Hi

Thank you for taking the time to reply. It appears the Wic-1T cards I have are not compatible.

Specifications
Model Number	WIC-1T=
Condition	New
Brand	Cisco Systems
Alt Part Number(s)	800-01514-01
Type	WAN Interface Card

Thanks Myles