12-14-2020 01:48 PM
I have a Cisco 809 Industrial Integrated Services Routers (IR809) that has been working since 2017 without issue and suddenly stopped last week. The LED status is as follow:
Since SIM Led are off, I have checked with our carrier (AT&T) and they confirmed that the SIM card does not have an issue and the account is active from their perspective.
I tried removing the SIM card and inserting it the other slot but same results.
What should I check next?
12-14-2020 11:20 PM
- Connect a console and power up the device , check for error messages during boot , if any :
M.
12-15-2020 01:10 PM
I have installed the USB console drivers (CP210x USB to UART Bridge Virtual COM Port (VCP) drivers from Silicon Lab, https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers) and confirmed two ports are showing up in Windows Device Manager (COM6 and COM7). However, when I open a terminal session with Putty, using 9600baud and no flow control on each one of these port, nothing is shown on the terminal. I tried also with TeraTerm and same results. The LED status is still the same.
12-15-2020 01:40 PM
Hello,
I would just start from scratch, do a factory default reset, and re-enter the configuration.
1. Power off the router.
2. While holding the Reset Button, power up the router.
3. Hold it until you see the "The configuration reset button has been pressed." message.
4. Quickly press Ctrl+C
5. Routers goes into 'rommon-1>'
6. Enter the command "config-register 0x2142" (that will make the router to ignore the startup-config)
7. Enter the command "reboot"
8, The router will reboot into initial configuration mode, configure the console username, password and enable password.
9. In config mode enter the command "config-register 0x2102", save the configuration and reload the router.
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