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ISR 4321 NIM-1GE-CU-SFP Modules Stuck In Booting

dretoven
Level 1
Level 1

I have 3 ISR 4321 routers that im using in a lab environment, all devices are on  IOS 16.09.07. I recently bought 3 NIM-1GE-CU-SFP modules from eBay to use with these routers. On one of my 4321's, the NIM-1GE-CU-SFP modules will not load and are stuck in a booting and rebooting state indefinitely.  I've tested all three modules on both slots of this router and they all do the same thing and will not load.  If I put these modules in any slot on the other two routers, they load up and function without issue.

Troubleshooting Ive Completed

- On the problem router, I've tried force rebooting modules while inserted, power draining the router, reseated the cards countless times but nothing.

- I've tested the modules in other routers and confirmed they work fine.

- I've tested a NIM-ES2-4 and NIM-ES2-8 in both slots of the problem router, and they load up fine. 

Anyone have an idea on why the NIM-1GE-CU-SFP modules wont work on the problem router but the switch modules work without any issues? Since the same NIM-1GE-CU-SFP modules work on the other two routers, I don't think the modules are faulty either. Any input is greatly appreciated! 

Heres the terminal output I get on the problem router while the NIM-1GE-CU-SFP modules are inserted:

*Apr 16 04:58:29.642: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
*Apr 16 04:58:31.021: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/2
*Apr 16 04:58:34.643: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
*Apr 16 04:58:34.643: %SPA_OIR-6-OFFLINECARD: SPA (NIM-1GE-CU-SFP) offline in subslot 0/1
*Apr 16 04:58:36.021: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/2: Attempting recovery by reloading SPA
*Apr 16 04:58:36.022: %SPA_OIR-6-OFFLINECARD: SPA (NIM-1GE-CU-SFP) offline in subslot 0/2
*Apr 16 05:05:39.653: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
*Apr 16 05:05:41.030: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/2
*Apr 16 05:05:44.654: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
*Apr 16 05:05:44.654: %SPA_OIR-6-OFFLINECARD: SPA (NIM-1GE-CU-SFP) offline in subslot 0/1
*Apr 16 05:05:46.030: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/2: Attempting recovery by reloading SPA
*Apr 16 05:05:46.031: %SPA_OIR-6-OFFLINECARD: SPA (NIM-1GE-CU-SFP) offline in subslot 0/2
*Apr 16 05:12:49.664: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
*Apr 16 05:12:51.041: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/2

 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

@dretoven wrote:
On one of my 4321's, the NIM-1GE-CU-SFP modules will not load and are stuck in a booting and rebooting state indefinitely.  I've tested all three modules on both slots of this router and they all do the same thing and will not load.

Contact Cisco TAC.  I suspect this router is faulty.

marce1000
Hall of Fame
Hall of Fame

 

  - Could be similar to https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvz21267
     Upgrade to one of the Known Fixed Releases being mentioned ,

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '