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02-10-2022 06:52 AM
227431: Feb 10 08:01:32.630: %PLATFORM-4-ELEMENT_WARNING: SIP1: smand: RP/0: Used Memory value 89% exceeds warning level 88%
ROUTER# show processes memory Processor Pool Total: 1839083368 Used: 572480328 Free: 1266603040 lsmpi_io Pool Total: 6295128 Used: 6294296 Free: 832
Solved! Go to Solution.
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02-11-2022 07:20 AM
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02-10-2022 09:37 AM
troubleshoot what is consuming to identify the issue :
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02-10-2022 03:28 PM
Please provide the complete output to the following commands:
sh version
sh platform resources sh platform soft status con brief
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02-11-2022 06:28 AM
Appreciate the look.
ROUTER#show version Cisco IOS XE Software, Version 16.06.05 Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.5, RELEASE SOFTWARE (fc3) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2018 by Cisco Systems, Inc. Compiled Mon 10-Dec-18 13:10 by mcpre Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc. All rights reserved. Certain components of Cisco IOS-XE software are licensed under the GNU General Public License ("GPL") Version 2.0. The software code licensed under GPL Version 2.0 is free software that comes with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such GPL code under the terms of GPL Version 2.0. For more details, see the documentation or "License Notice" file accompanying the IOS-XE software, or the applicable URL provided on the flyer accompanying the IOS-XE software. ROM: IOS-XE ROMMON ROUTER uptime is 27 weeks, 4 days, 43 minutes Uptime for this control processor is 27 weeks, 4 days, 46 minutes System returned to ROM by PowerOn at 18:21:23 CST Thu Feb 28 2019 System restarted at 08:42:06 CDT Mon Aug 2 2021 System image file is "bootflash:isr4300-universalk9.16.06.05.SPA.bin" Last reload reason: PowerOn This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to export@cisco.com. Suite License Information for Module:'esg' -------------------------------------------------------------------------------- Suite Suite Current Type Suite Next reboot -------------------------------------------------------------------------------- FoundationSuiteK9 None None None securityk9 appxk9 AdvUCSuiteK9 None None None uck9 cme-srst cube Technology Package License Information: ----------------------------------------------------------------- Technology Technology-package Technology-package Current Type Next reboot ------------------------------------------------------------------ appxk9 None None None uck9 uck9 Permanent uck9 securityk9 securityk9 Permanent securityk9 ipbase ipbasek9 Permanent ipbasek9 cisco ISR4331/K9 (1RU) processor with 1795979K/6147K bytes of memory. Processor board ID FLM2032W1T5 3 Gigabit Ethernet interfaces 4 Voice FXO interfaces 32768K bytes of non-volatile configuration memory. 4194304K bytes of physical memory. 3223551K bytes of flash memory at bootflash:. 0K bytes of WebUI ODM Files at webui:. Configuration register is 0x2102 ROUTER#show platform resources **State Acronym: H - Healthy, W - Warning, C - Critical Resource Usage Max Warning Critical State ---------------------------------------------------------------------------------------------------- RP0 (ok, active) H Control Processor 1.30% 100% 90% 95% H DRAM 3391MB(89%) 3790MB 90% 95% H ESP0(ok, active) H QFP H DRAM 141485KB(53%) 262144KB 80% 90% H IRAM 426KB(20%) 2048KB 80% 90% H CPU Utilization 1.00% 100% 90% 95% H ROUTER#show platform software status control-processor brief Load Average Slot Status 1-Min 5-Min 15-Min RP0 Healthy 1.66 1.57 1.59 Memory (kB) Slot Status Total Used (Pct) Free (Pct) Committed (Pct) RP0 Warning 3881124 3473536 (89%) 407588 (11%) 3053328 (79%) CPU Utilization Slot CPU User System Nice Idle IRQ SIRQ IOwait RP0 0 0.80 1.00 0.00 98.20 0.00 0.00 0.00 1 2.40 1.20 0.00 96.40 0.00 0.00 0.00 2 3.80 0.90 0.00 95.30 0.00 0.00 0.00 3 1.60 0.80 0.00 97.60 0.00 0.00 0.00 4 1.50 1.50 0.00 97.00 0.00 0.00 0.00 5 56.45 5.10 0.00 38.43 0.00 0.00 0.00 6 42.30 33.10 0.00 24.60 0.00 0.00 0.00 7 0.00 0.00 0.00 100.00 0.00 0.00 0.00 ROUTER#
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02-11-2022 07:01 AM - edited 02-11-2022 07:03 AM
@shortcut144 wrote:
Memory (kB) Slot Status Total Used (Pct) Free (Pct) Committed (Pct) RP0 Warning 3881124 3473536 (89%) 407588 (11%) 3053328 (79%)
27 weeks uptime and the control plane is exhibiting a memory leak. Not good.
I need the "first" page of the output to the following command:
sh process memory platform sorted location r0
Remember, do not provide the "entire" list. I just need to see the first "page" of the output.
@shortcut144 wrote:
5 56.45 5.10 0.00 38.43 0.00 0.00 0.00 6 42.30 33.10 0.00 24.60 0.00 0.00 0.00
Hmmmm ... Can you also monitor that the CPU is not "hot spinning"? Re-run the same command to see if the two CPUs are not "stuck".
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02-11-2022 07:04 AM
Code is pretty old but yea. Thought it might be sort of odd to have such high memory. 2018 was modern at one time.
ROUTER#sh process memory platform sorted location r0 System memory: 3881124K total, 3473628K used, 407496K free, Lowest: 407496K Pid Text Data Stack Dynamic RSS Total Name -------------------------------------------------------------------------------- 4179 251718 1159076 136 124 1159076 3427852 linux_iosd-imag 12099 11894 254660 132 28984 254660 2254644 fman_fp_image 8049 89 259124 132 23516 259124 1773924 cpp_cp_svr 30273 7095 115144 136 2264 115144 1276588 fman_rp 9863 18194 677640 136 428 677640 1163728 qfp-ucode-utah 5660 68 127572 132 3568 127572 1134072 cpp_sp_svr 3962 151 121616 132 2936 121616 1120916 cpp_driver 4988 363 104820 136 3668 104820 1110732 cpp_ha_top_leve 26284 230 93324 136 3548 93324 1037008 bsm 2348 231 43192 132 3764 43192 849000 cman_fp 18179 472 61368 136 4252 61368 768348 iomd 19140 472 63236 136 4180 63236 768276 iomd 27780 202 81828 136 7124 81828 734296 cli_agent 6174 151 78724 136 268 78724 630776 smd 28238 97 83356 136 3556 83356 619468 dbm 4759 460 59324 136 24556 59324 489016 smand 27640 1080 46244 136 4356 46244 405696 cmand 9752 624 28968 136 1672 28968 347320 cmcc 10933 624 27404 136 1416 27404 347064 cmcc 8850 498 10292 132 132 10292 270960 libvirtd 1201 36 19272 136 1424 19272 264968 psd 29909 326 20796 136 2156 20796 251520 hman 31245 113 18440 136 1664 18440 247500 lman 11486 326 16300 136 1144 16300 240000 hman 10417 326 16472 136 1144 16472 240000 hman 7378 326 16604 132 1144 16604 239996 hman 703 39 15032 136 2160 15032 199856 plogd 14603 39 14464 136 1668 14464 199364 plogd 14075 39 14468 136 1668 14468 199364 plogd 8592 39 14716 132 1668 14716 199360 plogd 18288 52 10580 136 596 10580 195772 ngiolite 11218 26 10732 136 1464 10732 176396 tams_proc 10449 72 10396 136 836 10396 171552 tamd_proc 9264 16 9252 136 688 9252 164968 tam_svcs_esg_cf 26215 9 3316 136 260 3316 63756 rotee 32252 9 3300 132 260 3300 63752 rotee 24965 9 3468 132 260 3468 63752 rotee 24833 9 3312 132 260 3312 63752 rotee 5504 9 3324 132 260 3324 63752 rotee 4452 9 3344 132 260 3344 63752 rotee 32506 9 3288 136 260 3288 63636 rotee 32118 9 3312 136 260 3312 63636 rotee 31558 9 3316 136 260 3316 63636 rotee 30753 9 3284 136 260 3284 63636 rotee --More--
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02-11-2022 07:07 AM
I did submit a TAC Case after posting yesterday and they pointed me to this suggesting an upgrade.
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02-11-2022 07:20 AM
Have a read of this: Cisco ISR & ASR 1k Routers: IOS-XE/Firmware Upgrade (Install Mode)
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02-11-2022 07:36 AM
This guide is great! Thank you very much for your help.
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02-10-2022 10:07 PM
hi,
it might be due to a bug.
if your 4331 has smartnet, best is to open a TAC case.
TAC should be able to check their database for the bug fix or recommend OS upgrade.
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02-10-2022 11:59 PM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq15179 , check software version preferably use an advisory release , if applicable : https://software.cisco.com/download/home/285018115/type/282046477/release/Amsterdam-17.3.4a , other bugs could be involved too https://bst.cloudapps.cisco.com/bugsearch?pf=prdNm&kw=PLATFORM-4-ELEMENT_WARNING&bt=custV&sb=anfr
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
